Dolphina Park (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

Personal Information

We may collect personal information that you provide to us directly, such as when you create an account, purchase tickets, sign up for our newsletter, or contact us for support. This information may include:

  • Name
  • Email address
  • Phone number
  • Payment information
  • Address

Automatically Collected Information

When you visit our website, we may collect certain information automatically, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you view on our website
  • The date and time of your visit
  • Referring website

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can learn more about how we use cookies in our Cookie Policy.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and services
  • Process transactions and manage your orders
  • Improve, personalize, and expand our website and services
  • Communicate with you, including customer service, updates, and marketing
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Detect and prevent fraud and other illegal activities

How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following circumstances:

  • With service providers and vendors who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Dolphina Park or others
  • With your consent or at your direction

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you

believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to our processing of your personal data, under certain conditions.The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us immediately.