Privacy Policy

At Dolphina, we are committed to protecting your personal information and ensuring your experience with us is safe, smooth, and enjoyable.

1. Information We Collect

We may collect the following data:

Full name
Contact details (email, phone number)
Booking and payment information
Location and device details (for analytics and security)

2. How We Use Your Data

Your data is used to:

Process your booking
Provide customer support
Improve our services and website
Send important notifications or promotional offers (with your consent)

3. Booking Policy

Important: Once the booking is completed and payment is confirmed, the date cannot be changed and tickets are non-refundable under any circumstances.

4. Data Sharing

We do not sell or rent your personal information to third parties. Your data is only shared with:

Payment processors (e.g. bank, PayPal)
Internal booking and analytics systems

5. Your Rights

You may:

Request to view or edit your personal data
Opt out of promotional messages
Request data deletion (excluding booking records due to legal obligations)